SHIPPING

Shipping Locations:

We ship to all addresses within the Bay of Plenty and throughout New Zealand.

Order Tracking:

You will receive a tracking number once your order has been shipped.
Use this number to track your shipment on the courier’s website.

RETURN & EXCHANGE POLICY

Return Policy:

If you are not satisfied with your purchase, you may return it within 30 days of receipt.
Items must be unused, in original packaging, and in resalable condition.
To initiate a return, please contact us at admin@eastbayblindsandcurtains.co.nz.

Exchanges:

If you wish to exchange an item, please contact us to arrange the exchange.
Exchanges are subject to stock availability.
Freight charges will apply.

WARRANTY

Warranty

Product Warranty:

All our products come with a 12-month warranty against manufacturing defects.
This warranty does not cover normal wear and tear, misuse, or accidental damage.

Claiming Warranty:

To make a warranty claim, please contact us with proof of purchase and a description of the defect.
We will repair or replace the defective item at our discretion.

WHOLESALE ENQUIRIES

Are you a retailer looking to stock high-quality blind parts? We welcome wholesale enquiries and offer favourable terms for bulk orders. Contact us today to learn more about how we can support your business with our premium blind parts.