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FAQ
Frequently asked questions
General Information
Product Information
Placing an Order:
Orders can be placed online through our website, via email or by calling us on 0800-898-312 during business hours.
Ensure all information provided is accurate to avoid delays in processing.
You will receive an order confirmation email upon successful order placement.
Order Processing:
Orders are processed within 1-2 business days.
We will notify you if there are any delays or issues with your order.
Payment Methods:
We accept Paypal, major credit cards (Visa, MasterCard) and bank transfers.
All prices are listed in New Zealand Dollars (NZD) and include GST.
Security:
We use secure payment gateways to protect your financial information.
Your personal data will be kept confidential and not shared with third parties.
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